I received the following comment a few days ago. This question hits on a lot of interesting topics pertaining to management, damage repair and marketing.

Because the comment touches on so many important points on running a small business, I felt it best to address the question in a post. [click to continue...]

Are you rolling out a change or new initiative in your company? Don’t even think about starting a change process without completing these steps.

Start with a plan

Any change you want to get rolling, whether it is a change in strategy, policy or when changing systems, must come with a well thought out plan.

If you don’t have a plan before beginning the change process, the expenses for your change effort will increase rapidly. Chances are, you will also find that your efforts will not be accepted among your staff and may ultimately fail. [click to continue...]